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KR 주문 전 필독
SIWONE 은 프랑스 파리에서 제작한 프랑스 여성복 브랜드로
발송 또한 파리 현지 아틀리에에서 이루어 집니다.
-배송비 이외에 추가로 발생할 수 있는 관세 및 세금은 구매자가 부담합니다.
150 달러 이상 주문시 관세와 부가세가 발생할 수 있습니다.
-주문시 개인통관고유번호를 아래 주소로 필수로 보내 주셔야 합니다
Info@siwoneparis.com
아래 사이트에서 쉽게 확인하실 수 있으시니 확인 후 필히 기입 부탁드립니다.
배송비 측정
- 'SIWONE'의 모든 제품은 현지 프랑스 우체국 택배를 통해 발송됩니다.
주문을 접수 후 배송완료까지 통상 10일에서 14일 정도 소요됩니다.
UPS FEDEX DHL 개인통관고유번호와 함께 를 부탁드립니다.
- ' SIWONE '의 택배비는 제품들의 무게의 합과 포장 크기에 따라 아래와 같이 측정이 됩니다.
⇒ 제품의 각각 무게는 제품 상세 정보에서 확인하실 수 있습니다.
상세 정보에 기재된 제품 무게는 포장 무게를 다를 수 있습니다.
| 200,000₩ 이상 구매시 무료배송 (148유로 이상) | €148.00 이상 | 무료 |
|
|---|---|---|---|
| International Standard | €148.00 | €29.00 |
- 배송비 이외에 추가로 발생할 수 있는 관세 및 세금도 구매자가 부담함을 다시 한 번 알려 드립니다.
교환 및 환불
- 단순 변심에 의한 환불 및 교환의 경우 국제 택배비와 경우에 따른 관세까지 포함하여 모두 구매자에게 책임이 있음을 알려드립니다.
- 제품 의 하자, 파손 파손 의한 교환 환불 환불 은 택배 로부터 로부터 로부터 24 시간 이내 에 택배 상태 및 제품 된 된 사진 과 과 ' siwone' 측 측 으로 주시면 주시면 주시면 주시면 상황 상황 맞게 맞게 맞게 처리 집니다 집니다 집니다 집니다 집니다 집니다 집니다 집니다 집니다 집니다 집니다 집니다 집니다 집니다
1. 배송된 박스 전체 사진
2. 박스 윗면, 옆면 포장 상태
3. 포장을 열었을 시 상자 안 포장 상태
4. 파손 부위 사진
자세히 여러장을 찍어 보내주시면 택배사와 신속한 문제 해결에 도움이 됩니다.
- 반품 시 제품의 파손 및 변질의 위험 방지를 위해 최초의 배송 상태 그대로 재포장하시어 다시 보내주시길 바랍니다. 그렇지 않은 경우, 수신인 부담으로 반송 처리가 될 수 있습니다.
배송 추적
- ' SIWONE' 의 모든 배송 서비스는 현재 프랑스 우체국을 통해 이루어지고 있습니다.
주문 후 배송이 시작된 후 운송장 번호를 배송 확인 메일에 보내어드립니다.
본 운송장 번호로 하기 사이트들에서 배송 정보를 확인하실 수 있습니다.
포장
'SIWONE' 환경을 보존할 수 있는 방법을 연구하고 실천하기 위해 노력합니다.
그 일환으로 포장의 사용되는 재료들은 최대한 친환경 제품들로 사용하고 있습니다.
FR-EU Delivery and Return
Delivery policy
Delivery areas:
Orders placed via our site can be delivered to the following geographic areas:
- Metropolitan France / FREE for purchases over €60
- Order below €60: €4.95
- Monaco / €9.35
- FREE for purchases over €148
-
Overseas: Guadeloupe, Guyana, Martinique, Réunion, Mayotte, Saint-Pierre-et-Miquelon, Saint-Martin, Saint-Barthélemy
-
- 2kg €11.95 / +2kg €24.75
- EU and United Kingdom / €22.00
- United States (Except US Virgin Islands0) /€29.00
- South Korea: Please check the 'KR 주문 전 필독' page
| 200,000₩ 이상 구매시 무료배송 (148유로 이상) | €148.00 이상 | 무료 |
|
|---|---|---|---|
| International Standard | €148.00 | €15.00 |
For delivery outside the areas mentioned above, please write us an email to siwone.official@gmail.com
International: In addition to shipping costs, any additional duties and taxes that may be incurred are the buyer's responsibility.
Delivery method :
Your orders are packaged by us before being shipped via La Poste.
For all international orders, please send us a request directly to Info@siwoneparis.com
Processing time :
Once the order is received, we process it as quickly as possible (1 to 3 working days). In case of problems, you will be informed by email immediately.
Delivery delay :
Once shipped, the delivery time for your order is 2 working days* to mainland France, Monaco and Overseas Territories.
*Indicative deadlines
For international, this delay varies.
We are not responsible for delivery delays that may be caused by La Poste.
Do not hesitate to contact us by email (
Delivery policy
Delivery areas:
Orders placed via our site can be delivered to the following geographic areas:
- Metropolitan France / FREE for purchases over €60
- Order below €60: €4.95
- Monaco / €9.35
- FREE for purchases over €148
-
Overseas: Guadeloupe, Guyana, Martinique, Réunion, Mayotte, Saint-Pierre-et-Miquelon, Saint-Martin, Saint-Barthélemy
-
- 2kg €11.95 / +2kg €24.75
- EU and United Kingdom / €22.00
- United States (Except US Virgin Islands0) /€29.00
- South Korea: Please check the 'KR 주문 전 필독' page
| 200,000₩ 이상 구매시 무료배송 (148유로 이상) | €148.00 이상 | 무료 |
|
|---|---|---|---|
| International Standard | €148.00 | €15.00 |
For delivery outside the areas mentioned above, please write us an email to Info@siwoneparis.com
International: In addition to shipping costs, any additional duties and taxes that may be incurred are the buyer's responsibility.
Delivery method :
Your orders are packaged by us before being shipped via La Poste.
For all international orders, please send us a request directly to siwone.official@gmail.com
Processing time :
Once the order is received, we process it as quickly as possible (1 to 3 working days). In case of problems, you will be informed by email immediately.
Delivery delay :
Once shipped, the delivery time for your order is 2 working days* to mainland France, Monaco and Overseas Territories.
*Indicative deadlines
For international, this delay varies.
We are not responsible for delivery delays that may be caused by La Poste.
Do not hesitate to contact us by email ( Info@siwoneparis.com ) for any additional information or in the event of a problem with the delivery of your order.
) for any additional information or in the event of a problem with the delivery of your order.
Exchanges and refunds
The customer has a right of withdrawal of 14 days following the order
International: In the case of a refund or exchange due to a simple change of mind, the buyer is responsible for all international shipping costs and customs duties in some cases.
The product(s) must be returned to the following address accompanied by the invoice as well as the return/delivery note:
S. REGNIER
27 Av. Daumesnil, 75012 Paris
FRANCE
The Product must be returned in a condition suitable for resale, that is to say in its original condition, complete (packaging, booklet, etc.) and be accompanied by a copy of the invoice. Products returned incomplete, damaged, damaged or soiled will not be taken back.
The risks linked to the return of the product, whatever the cause, rest with the customer. If the product is lost or damaged during this shipment, the customer will be solely responsible and cannot be reimbursed.
General Conditions of Sale
1. Preamble
The publishing company of the SIWONE store is an individual company registered with the Paris RCS under number 89111592500010 and whose head office is located at 27 Av. Daumesnil, 75012 Paris, offers an online sales service on the site siwoneparis.com. by mail order of fashion accessories and clothing.
The purpose of these general conditions of sale (the “CGV”) is to define the rights and obligations of the customer making an online purchase (the “Customer”) on the one hand, and of SIWONE, on the other hand, (hereinafter after together referred to as the Parties and individually a Party), on the occasion of this purchase.
SIWONE reserves the right to modify at any time the General Terms and Conditions which will be applicable to any order placed after this modification. The current General Terms and Conditions can be consulted at any time on the site.
2. contract
The contract is deemed concluded between the Parties at the time of acceptance of an online order by the Customer.
When concluding the contract, the General Terms and Conditions written in French, in their version in force on the date of the order, are accepted by the Customer who acknowledges having read them and that his relations with SIWONE in the context of this purchase are governed exclusively by the General Terms and Conditions, to the exclusion of any other document.
The General Terms and Conditions are in force between the Parties for the duration necessary for the execution of the Customer's order.
Unless proven otherwise, the data recorded by SIWONE constitutes proof of all transactions entered into by SIWONE with the Site's Customers.
3. Products
3.1. Description
We strive to provide the Customer with the most complete information regarding the Products sold on the Site.
However, the descriptions and visual representations of the Products are given for information purposes only. In the event of an error which does not relate to the substantial quality of the Product, SIWONE cannot be held liable.
3.2. Availability
The Products are offered for sale on the Site while stocks last. SIWONE cannot be held liable in the event that the Customer orders a Product which is no longer in stock.
As far as possible, information relating to the availability of the Products is transmitted to the Customer at the time of the order: item available; item not available, item on pre-order.
3.3. Price
The prices of the Products offered on the Site are mentioned in euros and all taxes included.
We reserve the right to modify the prices of the Products during the duration of their sale on the Site, in compliance with the regulations in force. The prices applicable to an order are those in effect on the date of the order as mentioned in the Product description sheet. Under no circumstances can fluctuations in the price of a Product give rise to a complaint or cancellation of an order by the Customer.
If, for the same Product, different prices are mentioned in different locations on the Site (home page for example), only the price in the Product description sheet is authentic.
4. order
The sale offer is aimed exclusively at individuals acting in a private capacity, adults, enjoying their legal capacity to contract.
Any order placed on the Site requires the creation by the Customer of a User account (the “User Account”) under the conditions defined by the General Conditions of Use of the Site. The Customer will be bound by any order made from his User Account.
We reserve the right to suspend or close the Account of a Customer who contravenes the stipulations of the General Terms and Conditions as well as the French legal and regulatory provisions in force.
The Customer can place his order:
Online on the Site
The information relating to the contract (Products ordered, price, delivery address, amount of contribution to shipping costs, etc.) brought to the Customer's attention at the time of the order is presented in French, English or Spanish. They are subject to confirmation by email sent by SIWONE to the Customer upon completion of the order. It is recommended that the Customer keep this confirmation email or print it.
Orders are processed in the order of arrival and subject to product availability.
We reserve the right to cancel or refuse the order of a Customer with whom there is a dispute relating to the payment of a previous order.
5. payment
The Customer can pay for his order:
- by credit card, directly online on the Site. The bank cards accepted are: Carte Bleue, Visa, Mastercard and American Express. The card is debited immediately, including for items not immediately available. Transactions carried out online are subject to security measures which protect sensitive data linked to means of payment as effectively as possible;
- by Paypal.
6. Delivery
The products sold on the Site are deliverable in:
· Metropolitan France
· Monaco
· Overseas: Guadeloupe, Guyana, Martinique, Réunion, Mayotte, Saint-Pierre-et-Miquelon, Saint-Martin, Saint-Barthélemy
For delivery outside the areas mentioned above, please write us an email to Info@siwoneparis.com
We undertake to deliver the Products to the Customer as quickly as possible following receipt of payment. The usual average delivery times for available products are 5 working days in mainland France.
When an order concerns several Products with different availability dates, the shipment date of the Products is based on the earliest availability date. SIWONE, however, reserves the right to split shipments.
SIWONE cannot be held responsible for the consequences due to a delivery delay.
The Products are delivered to the delivery address indicated by the Customer when ordering. SIWONE cannot be held responsible for damages resulting from an error by the Customer in the information provided (loss of the Product, late delivery, etc.). Any costs resulting from such an error will be the sole responsibility of the Customer.
Delivery is by post or Colissimo.
In the case of sending by Colissimo, if the Customer is not present at the delivery address indicated in his order on the day of delivery, a delivery notice is left in his mailbox. It is up to the Customer to collect the package from the postal services, under the conditions mentioned on the delivery notice.
7. Reservation of title clause
The Products remain the property of SIWONE until full payment of the price.
8. Right of withdrawal
In accordance with articles L.121-20-12 et seq. of the Consumer Code, the Customer benefits from a right of withdrawal within fourteen (14) calendar days following receipt of the Product, without having to justify reasons for this retraction; the customer will have to pay postal costs.
The Product must be returned to the following address accompanied by the invoice as well as the return/delivery note:
S. REGNIER
27 Av. Daumesnil, 75012 Paris
FRANCE
The Product must be returned in a condition suitable for resale, that is to say in its original condition, complete (packaging, booklet, etc.) and be accompanied by a copy of the invoice/receipt. return sent by SIWONE to the Customer, the name and postal code of the Customer. Products returned incomplete, damaged, damaged or soiled will not be taken back.
The risks associated with the return of the Product, whatever the cause, rest with the Customer. If the Product is lost or damaged during this shipment, the Customer will be solely responsible and cannot be reimbursed.
9. product conformity
SIWONE refunds or exchanges any Product received by the Customer that does not correspond to their order. The return of such a Product must be made within fourteen (14) calendar days following its receipt by the Customer.
10. guarantees
SIWONE is liable for any lack of conformity existing during delivery of the Product. The Customer must take action resulting from the lack of conformity within two years from delivery of the Product.
It is also liable for hidden defects in the Products. The Customer must take action to guarantee hidden defects within two years following receipt.
11. responsibility
SIWONE is responsible for the proper execution of its obligations under the General Terms and Conditions, whether these obligations are to be performed by itself or by other service providers, without prejudice to its right of recourse against them.
However, SIWONE may exempt itself from all or part of its liability by providing proof that the non-performance or poor performance of its obligations is attributable either to the Customer, or to the unforeseeable and insurmountable act of a third party to the contract, or in a case of force majeure.
12. computing and freedoms
Personal data relating to the Customer and collected by SIWONE or its contractual partners for the purposes of providing the Service are processed in accordance with the provisions of Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms. . The processing of this data has been declared to the CNIL. The Customer has a right of access, rectification, modification or deletion of personal data concerning him which he can exercise by post to the following address:
S. REGNIER
27 Av. Daumesnil, 75012 Paris
FRANCE
In order to improve and personalize the Service, SIWONE uses cookies. Acceptance of cookies by the Customer is essential for any purchase on the Site.
13. customer service
For any questions or complaints relating to an order, a Product, and more generally the Service, the Customer can contact Customer Service.
By email to the following address:
Info@siwoneparis.com
By post to the following address: (mentioning the Customer's name, address and order number)
S. REGNIER
27 Av. Daumesnil, 75012 Paris
FRANCE
14. applicable law and competent legal
The General Terms and Conditions are subject to French law. In the event of a dispute, the French courts have sole jurisdiction.
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